Last updated: 08/08/2024

 

Penddol Farm Llangollen Limited (“we”, “us”, or “our”) operates the website www.northwalesholidayhomes.com (the “Service”). This Privacy Policy explains how we collect, use, and share your personal information when you use our Service.

 

 

We may collect and process the following types of personal information:

 

Contact Information: Name, email address, phone number, and postal address when you inquire about or book a holiday home.

Booking Information: Details of the holiday home you book, including dates, preferences, and any special requests.

Payment Information: Credit card details or other payment information used to process bookings.

Technical Information: IP address, browser type, device information, and other technical data collected when you visit our website.

Marketing Preferences: Your preferences for receiving marketing communications and feedback.

 

 

We use your personal information for the following purposes:

 

To Provide Our Services: To manage bookings, process payments, and provide customer support.

To Communicate with You: To send booking confirmations, respond to inquiries, and send service-related communications.

To Improve Our Services: To analyse how our website is used and improve our services and website.

To Comply with Legal Obligations: To fulfil our legal obligations, such as record-keeping and reporting requirements.

For Marketing Purposes: To send you promotional offers and information about our services, where you have consented to receive such communications.

 

 

We may share your personal information with:

 

Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processors, IT support, and marketing agencies.

Legal Authorities: If required by law, we may disclose your information to government authorities or other third parties to comply with legal obligations.

Business Transfers: In the event of a merger, sale, or transfer of all or part of our business, your personal information may be transferred to the new owner.

 

 

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

 

 

Under UK data protection laws, you have the following rights:

 

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete personal information.

Deletion: Request deletion of your personal information where it is no longer necessary for the purposes for which it was collected.

Objection: Object to the processing of your personal information for direct marketing purposes.

Data Portability: Request the transfer of your personal information to another service provider.

 

To exercise these rights, please contact us at info@northwalesholidayhomes.com

 

 

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

 

 

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

 

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: Info@northwalesholidayhomes.com 

Phone:  01244 564937

Address: 8 Wilkinson Court, Clywedog Road South, Wrexham, LL13 9AE